Using new applications with Sybergen Access Server and SyGate.

Sybergen Access Server and SyGate work with more applications than any other sharing product available. Most applications work without special settings and don't require special settings to work properly. If your application doesn't work with our default settings, you can easily add support for it through our Application rule file (Apprule.cfg) located in the Sybergen directory on your hard drive.

New Settings

Try your application before changing your Sybergen Access Server or SyGate settings. To use the new settings below:

1) Download the settings you wish to use.
2) Copy and paste the contents into your 'Apprule.cfg' file (located in '/Sybergen/SyAccess' or '/Sybergen/SyGate').
3) Save the Apprule.cfg file.
4) Stop and Start the Sybergen Access Server or SyGate service.
5) If your application still does not work, try this.
6) If you want to learn how to create your own settings, go to our configuration guide.

Troubleshooting

1) Make sure the spacing and tabs in your new settings are the same as the application settings that are working.

2) Verify your new settings have been started by Sybergen Access Server or SyGate. You can see if your new settings are started by going to the 'troubleshooting' menu item (under Help) in the Access Server Manager or SyGate Manager program. Below is an example of this screen.

3) From the troubleshooting log (above) use the scroll bar to go to the bottom of the log, then scroll upwards line by line to view the list of application settings that were started. If your settings are in the list, they have been properly started by our software.

4) If your new settings are not listed, go to the Access Manager or SyGate Manager program and 'stop' and 'start' the Access Server or SyGate service. Then go back to the 'help -> troubleshooting' section and check the log again to see if the new settings have been initialized.

5) If your new settings start okay, but your application still does not work. Check our FAQ for known issues.